Crazy morning…got a call from a client saying that his ad schedule was wrong and that I was to credit him for commercials that ran without authorization. I look at the order and, see that, in fact, he was correct. I thought “chiiin…”, how am I gonna explain this one?” But then again, I started thinking, “how come I’ve never ran across this situation before?” Meanwhile, I’m watching as a chingo of emails are coming in telling me what I need to credit, etc. More stress.
I then broke out the entire file and the contract and, went thru it page by page, and what did I find? That I had actually done everything RIGHT. Thanking God that I didn’t respond to his email right away, I went and made copies and scanned them back to Mr. Cliente and yes! His signatures of approval were on the pages!
His response to me, “you INDEED are right, my BAD!” LOL.
Owning it, the good and bad, are lessons that I’m learning as I channel Inner Chingona and as I start to listen to that voice, that intuition … it’s all about taking a step back, taking a deep breath, and researching these types of things instead of reacting like you’re the one guilty of whatever you are being accused of! Conversely, when I’ve been wrong, instead of the drama, I simply say “I’m sorry”. Sure, I’m embarrassed but I’m finding out that owning up to things is actually very liberating and effective when in the workplace. Not too long ago, I would have reacted screaming and shouting all full of drama…NOW I’m learning to be more proactive versus reactive.
OMG! aaand as I write this, another client whom I go rounds with has just accepted another proposal I sent out! I now see the value of being prepared and putting my ideas together calmly versus all desesperada and rushed…love it! Go Inner Chingona … keep working it!